Service Agreement
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THE DECISION-MAKING AUTHORITY IN RESIDENCE PERMIT APPLICATIONS IS THE DIRECTORATE GENERAL OF MIGRATION MANAGEMENT. DECISIONS MAY CHANGE FROM TIME TO TIME ACCORDING TO MIGRATION POLICIES.
ARTICLE 1- Parties to the Agreement
On one side;
TÜRKPERMİT ORGANİZASYON DANIŞMANLIK A.Ş.
Molla Gürani Mahallesi Oğuzhan Caddesi No:32/A Fatih / İSTANBUL
Trade Registry No: 8810326523
On the other side;
The person benefiting from consultancy and/or mediation services (SERVICE RECIPIENT)
1.1- This mediation and/or consultancy service agreement has been drawn up and approved between the parties specified above under the following conditions.
ARTICLE 2- Definitions
2.1- One of the parties to the agreement, TÜRKPERMİT ORGANİZASYON DANIŞMANLIK A.Ş., refers to the company providing services to the customer receiving services for mediation and/or consultancy activities in this agreement; the other party refers to the real or legal person benefiting from consultancy and/or mediation services.
2.2- In this agreement, TÜRKPERMİT ORGANİZASYON DANIŞMANLIK A.Ş. shall be referred to as such, and the real or legal person benefiting from consultancy and/or mediation services shall be referred to as the SERVICE RECIPIENT.
ARTICLE 3- Subject of the Agreement
The subject of this agreement is;
3.1- In return for the fee determined by the parties in this agreement, TÜRKPERMİT provides the SERVICE RECIPIENT with;
– Providing consultancy services to foreigners who wish to reside in Turkey about residence procedures and the process, and the procedure they need to follow in the residence permit applications they will make before the Presidency of Migration Management and what the necessary documents are,
– In addition, providing services for preparing and classifying the forms that foreign nationals need to fill out within the scope of residence permit and obtaining an appointment from the relevant institution, and determining the terms of this service and the rights and obligations of the parties.
ARTICLE 4- Rights and Obligations of the Parties and Scope of the Agreement
4.1- TÜRKPERMİT provides information and consultancy services regarding what steps should be followed in this process and which procedures and principles should be followed in the residence permit applications to be made by the SERVICE RECIPIENT before the Migration Management for the purpose of residing in Turkey in line with the demand of the SERVICE RECIPIENT.
4.2- THE SERVICE RECIPIENT; after receiving the consultancy service, may make the application to be made before the Migration Management personally or through his/her proxy/representative, or in case a request is made to TÜRKPERMİT by the SERVICE RECIPIENT; the application to be made before the Migration Management for the purpose of obtaining a residence permit in Turkey on behalf of the SERVICE RECIPIENT can also be made by TÜRKPERMİT. At this stage, TÜRKPERMİT also provides the service of preparing and classifying the forms that the SERVICE RECIPIENT needs to fill out within the scope of the residence permit and obtaining an appointment from the Migration Management or other relevant institution/institutions.
4.3- In return for the consultancy and/or mediation services provided by TÜRKPERMİT to the SERVICE RECIPIENT, the consultancy service fee determined between the parties shall be paid by the SERVICE RECIPIENT. The payment of the said consultancy service fee will be made by the payment methods specified by TÜRKPERMİT and notified to the SERVICE RECIPIENT after the service agreement is approved by the SERVICE RECIPIENT. Upon receipt of the payment by TÜRKPERMİT by bank transfer, EFT or cash in hand, all kinds of documents such as invoices, receipts etc. related to the payment will be given/delivered to the SERVICE RECIPIENT without delay.
4.4- If this consultancy and/or mediation agreement is not approved by the SERVICE RECIPIENT, no agreement will be established between the parties and no request towards TÜRKPERMİT by the SERVICE RECIPIENT will be accepted.
4.5- TÜRKPERMİT cannot demand any fee from the SERVICE RECIPIENT without this agreement text being approved by the SERVICE RECIPIENT. Without establishing a service agreement relationship, TÜRKPERMİT cannot demand a fee from the SERVICE RECIPIENT in any way, and the fee paid in this case cannot be accepted by TÜRKPERMİT. If a fee payment is made for any reason by the SERVICE RECIPIENT in favor of TÜRKPERMİT without establishing a service contract relationship between the parties, the payment made to the SERVICE RECIPIENT will be refunded without delay in case of detection by TÜRKPERMİT.
4.6- The process of approving this agreement by the SERVICE RECIPIENT will be carried out by approving it through the www.turkpermit.com.tr website. Upon the approval process by the SERVICE RECIPIENT, a consultancy and/or mediation service agreement will be concluded between the parties. With the realization of the approval process, the fee for the consultancy and/or mediation service agreement becomes due.
4.7- The field of activity of TÜRKPERMİT is limited to consultancy and/or mediation services regarding Migration Management transactions, and it has no authority to directly evaluate, accept, reject or grant residence permit applications in any way. TÜRKPERMİT is not in the status of an affiliate of the Migration Management or any official institution, and it is not a state institution established by the official organs of the state.
4.8- TÜRKPERMİT is a responsible service organization registered according to the laws and regulations in the country where it is located, providing operational commercial services and at the same time providing consultancy and/or mediation services regarding Migration Management transactions. No additional payment can be requested in any way, except for the mediation and/or consultancy service fee requested by TÜRKPERMİT as a consideration for the mediation and/or consultancy services provided to the SERVICE RECIPIENT.
ARTICLE 5- Duration of the Agreement and Responsibility
5.1- The agreement is established with the approval of the agreement text by the SERVICE RECIPIENT through the www.turkpermit.com.tr website belonging to TÜRKPERMİT. TÜRKPERMİT cannot carry out any mediation and/or consultancy services until the mediation and/or consultancy service fee regarding the agreement is paid by the SERVICE RECIPIENT to TÜRKPERMİT. For this purpose, until the payment is made by the SERVICE RECIPIENT to the headquarters of TÜRKPERMİT by bank transfer, EFT or cash in hand, no transaction, especially consultancy, form classification and obtaining an appointment, can be made by TÜRKPERMİT.
5.2- In case of payment after the establishment of the contract following the approval of the agreement text by the SERVICE RECIPIENT through the www.turkpermit.com.tr website belonging to TÜRKPERMİT; TÜRKPERMİT enters into the obligation to fulfill the consultancy and/or mediation service as of the date the payment is received.
5.3- All obligations of TÜRKPERMİT regarding consultancy and/or mediation services end with the provision of consultancy services to the SERVICE RECIPIENT who wishes to reside in Turkey about residence procedures and the process, and the procedure they need to follow in the residence permit applications they will make before the Presidency of Migration Management and what the necessary documents are, and along with this, the preparation and classification of the forms that the SERVICE RECIPIENT needs to fill out within the scope of the residence permit and obtaining an appointment from the relevant institution.
5.4- Although the consultancy and/or mediation services are fulfilled by TÜRKPERMİT in the manner specified in this agreement, in accordance with the procedures and principles determined by the parties, in all cases where the SERVICE RECIPIENT cannot achieve his/her goal, especially in all cases such as the residence permit not being granted by the Migration Management or any other official institution, the rejection of the application etc., TÜRKPERMİT is not obliged to refund the consultancy and/or mediation service fee paid to it by the SERVICE RECIPIENT.
5.5- The responsibility of TÜRKPERMİT arising from this agreement starts from the moment the agreement text is approved by the SERVICE RECIPIENT through the www.turkpermit.com.tr website belonging to TÜRKPERMİT and covers the period until the provision of services for preparing and classifying the forms that the SERVICE RECIPIENT needs to fill out within the scope of the residence permit and obtaining an appointment from the relevant institution by TÜRKPERMİT. From the moment the appointment is obtained by TÜRKPERMİT; the transactions to be carried out by the SERVICE RECIPIENT with 3rd Persons have no binding effect for TÜRKPERMİT.
ARTICLE 6- Fee
6.1- In return for providing consultancy services to the SERVICE RECIPIENT who wishes to reside in Turkey about residence procedures and the process, and the procedure they need to follow in the residence permit applications they will make before the Presidency of Migration Management and what the necessary documents are, and along with this, the preparation and classification of the forms that the SERVICE RECIPIENT needs to fill out within the scope of the residence permit and obtaining an appointment from the relevant institution in accordance with the interests of the SERVICE RECIPIENT by TÜRKPERMİT; a consultancy and/or mediation service fee of 650 TL (Six Hundred and Fifty Turkish Liras) will be paid by the SERVICE RECIPIENT to any of the bank accounts belonging to TÜRKPERMİT. TÜRKPERMİT reserves the right to unilaterally increase the consultancy and/or mediation service fee.
6.2- In case the payment is requested to be made in cash by the SERVICE RECIPIENT, the payment is made by personally applying to the address of TÜRKPERMİT at Molla Gürani Mahallesi Oğuzhan Caddesi No:32/A FATİH/ İSTANBUL by the SERVICE RECIPIENT. The payment is made in cash to the general manager of TÜRKPERMİT, if it cannot be made to the general manager, to the assistant general manager, and if it cannot be made in this case, to one of the permanent employees working in the headquarters building of TÜRKPERMİT against a receipt. In case the payment is received in cash in hand by TÜRKPERMİT, it is obligatory for TÜRKPERMİT to issue a receipt or a document suitable for this purpose to the SERVICE RECIPIENT. In case the payment is received in cash in hand against a receipt; consultancy and/or mediation services in accordance with the rights and interests of the SERVICE RECIPIENT are fulfilled by TÜRKPERMİT without delay.
ARTICLE 7- Termination of the Agreement
7.1- In case of termination, if the service has started to be provided, the fee cannot be requested in any way. The criterion for starting to provide the service is that the list of documents required for the performance of the service has been notified to the service recipient. In case of termination by the SERVICE RECIPIENT after this agreement is established by approval through the www.turkpermit.com.tr website belonging to TÜRKPERMİT, if consultancy and/or mediation services have started to be provided by TÜRKPERMİT before the termination, the price of the service cannot be requested by the SERVICE RECIPIENT in any way. The criterion for starting to provide the service is that the list of documents useful for the performance of the service has been notified to the SERVICE RECIPIENT.
7.2- In case of termination of this agreement by TÜRKPERMİT after it enters into force with the approval of the agreement by the SERVICE RECIPIENT through the www.turkpermit.com.tr website belonging to TÜRKPERMİT, TÜRKPERMİT must refund to the SERVICE RECIPIENT all payments made by the SERVICE RECIPIENT until the moment of termination, together with the legal interest accrued and to accrue until the date of payment, without delay.
ARTICLE 8- Notification
8.1- Unless otherwise stated, all kinds of notices, requests and other notifications to be made within the scope of this agreement shall be sent in writing and by hand delivery or by registered mail (prepaid) or by an internationally recognized courier (making daily distribution) service to the addresses of the parties specified above or to another address to be notified by the parties to the other with a written notice for this purpose.
8.2- The parties accept that the addresses specified above are their legal notification addresses, that they will immediately notify the other party of any changes that may occur in them in writing, otherwise the notifications and notices to be made to these addresses will produce all the provisions and results of a legally valid notification.
ARTICLE 9- Authorized Court
9.1- The parties declare and accept that Istanbul Central Courts and Enforcement Offices are authorized for the resolution of all kinds of legal disputes and conflicts arising and to arise from this agreement.
ARTICLE 10- Effectiveness
10.1- This agreement enters into force upon the SERVICE RECIPIENT's notifying that he/she accepts and approves the agreement text on the web address www.turkpermit.com.tr belonging to TÜRKPERMİT, and by the approval process being carried out by the SERVICE RECIPIENT. THE SERVICE RECIPIENT; accepts and declares that the consultancy and/or mediation services will be carried out by TÜRKPERMİT according to the procedures and principles in this agreement with the approval process.